Your store's AI support team — in 9 languages
Seva-Retail handles order tracking, returns, and product discovery 24/7 — in Hindi, Tamil, Telugu, and 6 more Indian languages. Deploy in an afternoon, no ML team needed.
Every query Seva-Retail covers
Order tracking
Customers ask "Where is my order?" in any language — Seva pulls live status from WordPress or WooCommerce and responds instantly.
Returns & refunds
Seva explains your return policy, guides customers through the return flow, and flags complex cases to your team.
Product discovery
"Show me red kurtas under ₹500 in size M" — Seva searches your catalog and surfaces the right products.
Stock availability
Real-time inventory checks. Seva tells customers when an item is out of stock and suggests alternatives.
Coupon validation
Customers enter a discount code — Seva validates it against your active promotions and explains the offer.
Human escalation
When a query is too complex or a customer is frustrated, Seva hands off to your team with the full conversation context.
Live in an afternoon
Connect your store
Link your WordPress or WooCommerce store in one click. Seva reads your product catalog, orders, and return policy.
Deploy the widget
Copy a single script tag into your store theme. Seva appears as a branded chat widget — in your colours.
Serve every customer
Seva answers queries in the customer's language, 24/7. You get a dashboard with every conversation and escalation.
Works with your stack
Who deploys Seva-Retail
- D2C Brands
- Fashion & Apparel
- Electronics
- FMCG
- Multi-brand Retail
Common questions
Which platforms does Seva-Retail support?
Seva-Retail has native adapters for WordPress and WooCommerce. Any other platform with a REST API can be connected using the custom integration option.
Which Indian languages are supported?
Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Malayalam, Punjabi, and Odia — with English always available. Seva auto-detects the customer's language.
How long does setup take?
Under an afternoon. Connect your store (3 min), paste the widget snippet (2 min), and ingest your FAQs. You're live the same day.
What happens when Seva cannot answer?
Seva escalates to your human agents with the full conversation context — so your team never starts from scratch.
Ready to deploy Seva-Retail?
Start free. No credit card. Live the same day.